Penn, Schoen and Berland Associates

Penn, Schoen & Berland Associates (PSB) describes itself as "an innovative strategic market research firm with offices in New York, Washington, D.C. and Denver." The firm was founded in 1975 and purchased by the British-based WPP Group in 2001.

Background
PSB offers services to businesses, non-profits and political campaigns:
 * For our corporate clients, we assist in brand positioning developing successful advertising campaigns, generating favorable publicity and crisis management. We provide rigorous analyses of consumer needs and purchasing decisions to offer key strategies and tactics designed to bolster profits and develop new markets.


 * For trade associations, non-profits and other organizations, we offer a full range of top-tier advocacy and statistical research services. We have vast experience in message development and have access hard-to-reach professionals and leading opinion makers.


 * In the political arena, PSB provides tightly focused strategic recommendations that help propel candidates to win difficult races. During the final weeks of a campaign, our complete in-house facilities enable us to provide instant feedback on key issues, voter perceptions and "head-to-head" standings.

According to Washington Business Forward, PSB's "reputation is largely as a Democratic political polling firm, closely associated with both President Bill Clinton's administration as well as the Senate campaign of his wife Hillary. But the firm also worked for Republican Michael Bloomberg in his mayoral bid in New York City, generating huge fees from the multi-millionaire self-financed candidate that caught some press attention during the campaign. ... Major corporate clients over the years have included AT&T, Coca-Cola, American Express, BP, Novartis and Microsoft."

PSB's Mark Penn and Peter Brodnitz have registered as working for the Central American Bank for Economic Integration through contract with Holland & Knight, LLP.

PSB and the 2004 Venezuelan recall election
PSB received negative attention for polling it did during the August 2004 Venezuelan recall election of President Hugo Chavez:
 * "Exit Poll Results Show Major Defeat for Chavez" the survey, conducted by Penn, Schoen & Berland Associates, asserted even as Sunday's voting was still on. But in fact, the opposite was true - Chavez ended up trouncing his enemies and capturing 59 percent of the vote.

PSB's Venezuela poll raised eyebrows for several reasons: the opposition to Hugo Chavez seized upon it as proof that "the results from the vote itself were fraudulent"; the poll results "were sent out by fax and e-mail to media outlets and opposition offices more than four hours before polls closed," in violation of Venezuelan law; "members of Sumate, a Venezuelan group that helped organize the recall initiative, [did] the fieldwork for the poll"; and remarks to media went beyond poll results and analysis to election commentary - Mark Penn told Associated Press that Doug Schoen "believes there were more problems with the voting than with the exit poll."

PSB and the Serbian elections in 2000
Interestingly, PSB was involved in similar charges of "American political interference in Serbia, locus of a $77 million U.S. effort to do with ballots what NATO bombs could not--get rid of Yugoslav President Slobodan Milosevic. In the run-up to national elections on Sept. 24, U.S. aid officials and contractors are working to strengthen Serbia's famously fractured democratic opposition. They have helped train its organizers, equipped their offices with computers and fax machines and provided opposition parties with sophisticated voter surveys compiled by the same New York firm that conducts polls for President Clinton" -- PSB.

Jonathan Mowat has a more incisive appraisal of PSB as follows:
 * Penn, Schoen and Berland (PSB) has played a pioneering role in the use of polling operations, especially "exit polls," in facilitating coups. Its primary mission is to shape the perception that the group installed into power in a targeted country has broad popular support. The group began work in Serbia during the period that its principle, Mark Penn, was President Clinton's top political advisor.

PSB and the 2005 British general election
In late January 2005, The Daily Telegraph revealed that British Prime Minister Tony Blair had recruited the services of PSB's Mark Penn in the run-up to the general election in the UK, widely expected to take place in May of that year.

PSB and the expected Italian elections in 2006
At the beginning of 2006, Italian Prime Minister Silvio Berlusconi ordered PBS (via his party Forza Italia) to conduct a survey on the next Italian elections (of April 9, 2006). The results showed Berlusconi's coalition winning, while all other surveys by Italian pollsters showed the opposition winning. The Penn, Shoen & Berland Italian survey results can be seen here. Other news reports on this contested survey are here and here.

Personnel

 * Mark Penn - president
 * Marcela Berland
 * Matt Carter
 * Andrew Claster - Vice-president
 * Joshua King - Senior vice-president; formerly spokesman and Vice-president with the Hartford Financial Services Group and director of production for Presidential Events for the Clinton administration, during Bill Clinton's first term

Partners

 * Mark Penn
 * Douglas Schoen
 * Michael Berland

Former Personnel

 * Gus Weill, Vice-President Penn + Schoen Associates, 1989

Contact information
Website: www.psbsurveys.com

New York Office 245 East 92nd Street New York, NY 10128 Telephone: 212-534-4000 Fax: 212-360-7423

Washington, DC Office 1120 19th Street NW Suite 700 Washington, DC 20036 Telephone: 202-842-0500 Fax: 202-289-0916

Related SourceWatch articles

 * Allyn & Company
 * British General Election 2005
 * Burson-Marsteller
 * Douglas Schoen
 * Hillary Clinton: U.S. presidential election, 2008/campaign team
 * International Crisis Group
 * Mark Penn
 * Michael Berland
 * Public polling industry
 * William Jefferson Clinton

External articles

 * An Open Letter to Rob Allyn, Doug Schoen and Marcela Berland from the Publisher of Narco News, Narco News Website, Summer, 2000
 * Press Release WPP Group PLC WPP acquires leading US strategic research and polling consultancy, Penn, Schoen and Berland, November 16, 2001
 * Andrew Selsky, "U.S. Poll Firm in Hot Water in Venezuela," Associated Press, August 19, 2004.
 * Expenditures to individuals and organizations affiliated with Penn, Schoen and Berland Associates Inc. from New Democrat Network - Non-Federal, The Center for Public Integrity
 * Mark J. Penn, "The Democratic Party and the 2004 Election," Poll for the Democratic Leadership Council, July 28, 2003.
 * Mark J. Penn & Peter Brodnitz, "Winning the Gun Vote," Poll for Americans for Gun Safety, October 16, 2003.
 * Jonathan P. Hicks, "Mayor Stakes $2 Million of His Own to Fight Party Primaries," New York Times, October 25, 2003.
 * Presidential ImagePower Study Compares Bush and Kerry to Well-Known Brands. August 30, 2004, PSB and Landor news release
 * Eamon Javers and Rachel L. Dodes, "DEAL OF THE YEAR: Penn, Schoen & Berland Associates to WPP, undisclosed value," Washington Business Forward, 2001.
 * John Lancaster, "U.S. Funds Help Milosevic's Foes in Election Fight," Washington Post, September 19, 2000.
 * Jose de Cordoba and David Luhnow, "Venezuelans Rush To Vote on Chavez," Wall Street Journal, 16 August 2004, page A11.
 * Patrick Hennessy and Philip Sherwell, "Blair recruits Clinton poll mastermind in drive to capture more Tory voters", The Daily Telegraph, January 23, 2005.
 * Jonathan Mowat, "The Coup Plotters: The Arlington Institute", Online Journal, March 17, 2005.
 * Ari Berman, "Hillary Inc.," The Nation, May 17, 2007 (in June 4, 2007 issue).
 * Timothy J. Burger and Kristin Jensen, "Clinton Aide Penn Mixes Campaign Role, Advocacy for Companies," Bloomberg News, May 24, 2007.
 * "Hillary Rodham Clinton's pollster sued for e-mail eavesdropping", Associated Press, July 3, 2007.